Sharing Searches

This feature is not available for Core users.

Saved Searches can be shared with other Revelation helpdeskusers.

• Click on the Saved tab under Searches
• Click on the Share icon
• Use the @tag within the dialogue box which opens up to share the search with an individual or a Team.
• Click the Save button

 

NOTE: This is only available in the Saved Searches tab.

The person you've shared with will receive a message with the link. Clicking on the link will take them to a Search page, run the search and give them the option to save the Search for future use.

 

NOTE: While Shared Searches ties to the @Tagging function, it only applies to the Message Feed and Email options for notifications. It does not put a notification or the link into the user's Activity Feed.